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Terms of use

Last updated: 30 September 2026

1. Who we are

These terms govern the use of the website acsoconsulting.com and of the activities presented on it by ACSO Consulting EOOD, a company incorporated under Bulgarian law with its registered office in Sofia (“ACSO”). By using this site you accept these terms.

Provider details: ACSO Consulting EOOD, entered in the Bulgarian Commercial Register kept by the Registry Agency, registered office Sofia, Bulgaria. The company is not registered for VAT and therefore holds no VAT identification number. We provide our registration number and a register extract with the first reply to an enquiry.

To write to us, use the contact form.

2. What we offer

ACSO Consulting carries out market entry and commercial representation work on the Bulgarian market for foreign manufacturers of machines and industrial equipment: mapping of the market and the installed base, monitoring of public tenders, development of private industrial customers, coordination of after-sales and spare parts. The scope, price and expected results of every engagement are agreed in writing before it starts, in a separate contract. Nothing on this site constitutes a binding offer; the site is for information only.

3. Use of the site

You may read, link to and share our public pages freely. You may not:

4. Prices and scope of the work

The fees stated on the site are net of taxes and refer to the market entry engagement described on the page. The binding scope, the definition of the expected results and any assumptions are documented in the contract and prevail over any summary published on this site.

4a. Payment, withholding and transfer of rights

The monthly fee is payable in advance of the month it covers, and the due date is agreed as a fixed term. If a payment does not arrive, ACSO tells the client in writing and allows five working days. After that period ACSO may withhold further performance until the payment is received, which is the ordinary defence of non-performance under Art. 90(1) of the Bulgarian Obligations and Contracts Act (Zakon za zadalzheniyata i dogovorite). The right is triggered by non-payment alone. It is never triggered by the opening of, or an application for, insolvency proceedings.

The reverse applies in the same way. A month that has been paid and is not worked is refunded. ACSO does not keep a fee against work it has not carried out.

Rights in the work product pass on payment, not on delivery. Under Art. 42(1) of the Bulgarian Copyright and Neighbouring Rights Act (Zakon za avtorskoto pravo i srodnite mu prava) copyright in a commissioned work remains with the author unless the contract provides otherwise, and the default right of use under Art. 42(2) is expressly excluded by the contract. The licence to use a report, an analysis or a translation takes effect once the payment covering the period in which it was produced has credited ACSO’s account. Compilations of market data, user maps and contact lists are not copyright works, because Art. 4(4) of that act excludes news, facts, information and data; they are protected instead by the database right under Art. 93b and by confidentiality, on the same payment condition. Once a period is paid, the material is the client’s outright and can be taken to any other representative.

Late payment carries statutory default interest without any reminder, together with recovery costs of not less than 40 EUR, under Art. 309a of the Bulgarian Commercial Code (Targovski zakon). The rate is the European Central Bank main refinancing rate in force on 1 January, respectively 1 July, of the current year plus eight percentage points, set by Council of Ministers Decree No 426 of 2014 as amended by Decree No 347 of 29.12.2025. Art. 303a of the same code caps any agreed payment period between undertakings at 60 days; it does not apply to payment in advance.

5. The site does not create an agency mandate

The market entry engagement is a bounded, fixed-fee assignment. It is not an agency or representation mandate, it gives rise to no entitlement to commission, and it does not produce the effects provided for by Art. 32-48 of the Bulgarian Commercial Code (Targovski zakon), implementing Directive 86/653/EEC, nor the corresponding end-of-contract indemnity. Any subsequent mandate requires a separate written contract.

6. Contact form and personal data

When you submit the contact form, your data is processed in accordance with our privacy notice. It is used solely to reply and to assess relevance. We do not sell, rent or pass on your data for advertising or for any other unrelated purpose.

7. Cookies and analytics

This site uses Google Analytics 4 and Microsoft Clarity, both behind a consent banner. Until you click “Accept”, no analytics cookies are set. Consent covers analytics only; no advertising, remarketing or personalisation cookies are set.

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before it. Use the “Withdraw cookie consent” control at the foot of this page; this switches analytics off and deletes the analytics cookies already set. Details are in the privacy notice.

8. Third party links

The site may link to external resources. We are not responsible for the content, terms or data practices of those third parties. Following a link to a third party site is at your own risk.

9. No warranty on the site

The site and its content are provided “as is”, without express or implied warranties. We do not warrant that the site will be uninterrupted or error free. Concrete commitments on the work arise exclusively from a signed contract.

10. Limitation of liability

To the extent permitted by law, ACSO is not liable for indirect, incidental, special or consequential damages, nor for loss of profit arising from your use of the site. Our total liability arising from use of this site (excluding a signed contract, which has its own liability rules) is limited to one hundred euro (100 EUR). This clause does not limit liability for intent, gross negligence, or in cases where applicable law does not permit exclusion.

11. Indemnity

You will hold ACSO harmless from claims, losses or costs arising from your breach of these terms, your misuse of the site, or any infringement of third party rights connected with your use of the site.

12. Changes

These terms may be updated from time to time. The “last updated” date at the top indicates the current version. Continued use of the site after a change constitutes acceptance of the amended version.

13. Governing law

European Union law and Bulgarian law apply, as the law of the provider’s seat. Mandatory consumer protection rules of your country of residence remain unaffected and may give you the right to bring proceedings before the courts of your domicile. For professional engagements, Bulgarian law governs and the courts of Sofia have exclusive jurisdiction. For service contracts this is in any event the default rule under Art. 4(1)(b) of Regulation (EC) No 593/2008 (Rome I), because the service provider is established in Bulgaria. Payment terms and statutory default interest follow Directive 2011/7/EU as transposed in Bulgaria, Art. 303a of the Bulgarian Commercial Code (Targovski zakon), and therefore apply at the same level as under the transposition in the client’s own country.

14. Contact

For questions about these terms, write to us through the contact form.

See also: Privacy notice  ·